In March this year, I was fortunate to attend Hostex 2020 and to launch our new product KOUNTER. Aimed at anyone looking to improve their stock taking, particularly bars and restaurants that count so many different items, but that is not the subject of this writing.
I often wonder what the reception would have been had I been invited to speak at one of the forums. Imagine I had stood up and announced that the single biggest disruption the industry could ever imagine was just a few short weeks away.
Imagine I had stood up in front of a group of industry professionals and announced that restaurants would simply not be allowed to sell food for months, and then when they were finally allowed to, it would be by delivery or collection only?
I would have been laughed off the stage.
Here we are a few months later and the industry is reeling. Many restaurants that stood for years may not re-open and those that have, have had to re-adjust their trading model considerably.
One thing is certain… food delivery and online ordering is here to stay!
There are a multitude of different platforms to choose from in South Africa. This blog is not to assist you in choosing which one is best for you, but to help you navigate the pros and cons of online delivery and to ensure it works best for you and your customers.
If we can assist you in anyway to make this transition easier, please do not hesitate to contact us and we will gladly run through your needs and expectations with you.
Watch the video below on our fully integrated Online Ordering system, now available with Ideal Point of Sale.