It has been a roller-coaster year for our country and the economy, and not least the restaurant industry. With the year coming to a close, it is a good time to take stock of some of the milestones achieved by Ideal Software. 2018 Ideal Software Highlights It’s always really difficult to look back on a…
In a National Restaurant Association study, representatives from different types of food service businesses were asked what percentage of their revenue came from repeat business. The answers ranged from 51 percent at fine dining restaurants to a staggering 71 percent at fast-casual eateries. The lesson here is that restaurant owners absolutely depend on customer loyalty…
You don’t have to be a quick-service restaurant or have a large kitchen team to enjoy the big value that a restaurant kitchen display system brings. In fact, restaurants of all types and sizes can benefit from the advantages that kitchen display systems offer. Technology has become a driving force of innovation, motivating businesses in…
A loyalty program is one of the best investments many companies can make today. Intense competition, ongoing changes to the retail and hospitality industries, and the vast number of connectivity points all make these programs a good option. Connecting them to your point of sale system just makes sense! No matter the industry you are…
For many, it’s hard to get excited about a new point-of-sale system, yet gaining staff buy-in is crucial to its success. If your staff is suitably enthusiastic about learning how the new system works and the benefits that it brings to your business, they’re more likely to adopt it and work with it. Here’s how…
Technology is always evolving, bringing with it additional comfort and ease of use to the end user. The number of establishments that accept online customer food orders today are on the rise. This can be termed as a smart business move even though it changes how restaurants interact with their customers. Ordering food online has enhanced…
The whole world seems to be playing Pokémon Go, and the craze is starting to take hold in South Africa. The interesting aspect about Pokémon Go is that the game is played in the real world where players use their smartphones to find and catch one of the nearly 100 species of Pokémon. The game…
Kitchen printers have for many years been used in restaurants but are quickly being phased out by kitchen display systems in the modern-day restaurant. Kitchen printers are known to be wasteful and expensive; factors which a profit-making restaurant will aim at avoiding. Switching from kitchen printers to kitchen display systems has become a popular trend as many…
Many restaurants offer delivery services to customers living within a certain radius of their restaurant, but this service usually depends upon customers phoning and placing an order with the restaurant. A new concept that has become very popular is to order food and drink online. Several companies, especially those in the larger centres, are offering…