The process of hiring and training new staff can be both expensive and time-consuming for your restaurant. Reducing staff turnover will allow your restaurant to function more smoothly, creating an overall improved experience for both your workers as well as your customers.
Here are five tips to help you reduce the staff turnover in your restaurant.
1. Build Relationships
Employees like to build relationships; and building a relationship with your employees is the first step in ensuring that they stick around for a while. Make sure you learn a bit more about your employees. Ask about their families, friends and interests. This will give you the opportunity to learn more about them and how to be a better leader. For your employees they will understand that you truly care about them.
2. Treat Your Staff with Respect
Any person should be treated with respect and your employees are no different. While running a restaurant can be stressful, it’s important to treat your employees with respect. If you are upset with their performance, you should never make it personal, and your employees should understand that you simply want them to perform at their best. If you offer your trust to your employees, your employees will return the favour and offer their trust in you.
3. Provide Excellent Training
Here is a tip that is often overlooked by restaurant owners. However, it is absolutely crucial that you provide the proper training to all of your employees. While it may be tempting to train them a few days and let them learn the rest through experience, you want to ensure that your employees truly understand how to perform at their job. An employee that is unsure as to how to perform at their job is an employee that may quickly leave your restaurant.
4. Pay Rate
For many employees, the pay rate is very important and can be the deciding factor between an employee that sticks with your restaurant and an employee that looks for new opportunities from other businesses. Pay rate is crucial and you should ensure that you are paying all of your employees the market related value.
5. Hiring From Within
Finally, one of the best methods in raising employee morale and reducing employee turnover is by using your existing employees to fill new positions. Promoting your employees sends an excellent message to all. It lets your employees know that you believe in them and that they may have a long-term future with your business.
Now it’s your turn. How do you reduce staff turnover in your restaurant? Share with us below.
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