“But what if I spend all that time, effort and money on training my wait staff and they decide to leave?” is a question heard throughout the restaurant and hospitality industry. There is only one answer to that one “What if you decide not to train them, and heaven forbid they decide to stay?” Most restaurant…
The holiday season has the potential to be profitable for food service establishments. It is a time when many work places have parties and when friends and family get together in large numbers. These can both lead to large influxes in customers. However, it is also a time when many people have increased expenses and may…
A loyalty program is one of the best investments many companies can make today. Intense competition, ongoing changes to the retail and hospitality industries, and the vast number of connectivity points all make these programs a good option. Connecting them to your point of sale system just makes sense! No matter the industry you are…
There has been much debate over the past couple years about the impact of the minimum wage, particularly as it relates to the foodservice industry. States such as California and New York have instituted a $15.00 per hour minimum wage in each state’s foodservice industry, which has traditionally relied on lower-wage workers. The movement to…
A sad truth of the food service or hospitality industry is that shrinkage is universal. No matter how small or large the business, some degree of shrinkage affects profitability. This may be due to waste, unintentionally providing customers with more food than they have paid for, or even employee theft. While the first is inevitable…
Mother’s Day is simply one of the best opportunities of the year to encourage new restaurant patrons through the door. This is when everyone is out to dinner or lunch. What are you doing right now to help drive more customers to your business this Mother’s Day? Here are some of the best, most effective marketing methods…
For many, it’s hard to get excited about a new point-of-sale system, yet gaining staff buy-in is crucial to its success. If your staff is suitably enthusiastic about learning how the new system works and the benefits that it brings to your business, they’re more likely to adopt it and work with it. Here’s how…