Ideal Software Blog

How to Handle Guest Complaints in Your Restaurant

Every restaurant receives guest complaints at one time or another, but it’s how your establishment handles the grievances that counts.

Look on Complaints in a Positive Light

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How Portion Control Affects your Restaurant Food Cost

One of the reasons franchised fast food outlets are profitable is because they have a handle on their input costs, especially their food cost. The reason is simple, they exercise good portion control.

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8 Simple Marketing Tips to Maximise Turnover on Father’s Day

Father’s Day is an ideal opportunity for your restaurant to showcase promotions, enabling you to maximise turnover. This year, Father’s Day falls on Sunday 21 June, so use these eight simple marketing tips to get ahead of …

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10 Ways to Improve your Restaurant Food Cost

Managing food costs yet offering quality fare in your restaurant may seem like a difficult task, but there are ways to do it. Use these 10 tips to get …

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Pros & Cons of a Restaurant Going Tipless

The practice of tipping in South Africa is well established and until the introduction of minimum wages, was often the only income waitrons earned.

Although tipping recognizes good service, it …

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Foodservice Trends in 2015

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It’s always been a bit difficult to predict which trends are going to have staying power and which are just fads that are going to fade away. However, here are some thoughts and ideas representing a …

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Happy Holidays from Ideal Software!

As we approach the end of another year of trials and successes, we here at Ideal Software are reminded that we owe our success to our loyal customers. We know that you may have heard that before, …

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Top 10 Restaurant Marketing Tips for the Holiday Season

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The holiday season is the ideal time to market your restaurant. Use these top 10 restaurant marketing tips to inspire you.
1) Sell Gift Cards
Set up a …

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Restaurant Trends For 2015


Despite the difficult economic climate, good restaurants continue to thrive in South Africa. An overriding trend for 2015 is that taste is paramount. While our restaurants continue to express their individuality, local cuisine is flourishing and …

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Should Your Restaurant Take Orders for Food and Drink Online?

Many restaurants offer delivery services to customers living within a certain radius of their restaurant, but this service usually depends upon customers phoning and placing an order with the restaurant.

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